Pro Shop Lead

City of Jacksonville Beach; Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

City of Jacksonville Beach is seeking a motivated individual to operate the golf pro-shop and promote the game of golf. The role reports to the Senior Assistant Golf Professional and may supervise shop staff as needed.

Key duties include supervising golf shop operations, processing transactions, and assisting patrons with information about facilities, equipment, rules, and etiquette. A high school diploma and golf apprenticeship are required, with PGA membership pursued within a set timeframe.

Qualifications

• High school diploma or equivalent and completion of a professional golf apprenticeship program.
• Some golf shop experience is required.
• Must obtain PGA membership through the PGA Professional Golf Management program within a prescribed timeframe.

Responsibilities

• Register golfers and assist with tournaments and events.
• Collect, receipts, and accounts for green fees, cart charges, and sales.
• Oversee pro-shop and clubhouse operations and maintain records.
• Monitor POS transactions and ensure accuracy of payments.
• Assist patrons with facility information, rules, and etiquette.

Skills

Golf knowledge

Customer service

Communication

Supervision

Recordkeeping

Education

High school diploma

Golf apprenticeship program completion

PGA membership within timeframe

Job description

Our employees uphold and promote the mission, vision, and core values of the City of Jacksonville Beach. To be successful, an individual must be able to perform the essential functions of the job and demonstrate a strong desire to be a part of our EPIC Team:

Empowerment Pride Integrity Communication Teamwork

This position performs responsible professional work in the operation of the golf pro-shop and promoting the game of golf; does related work as required. Work is performed under the regular supervision of the Senior Assistant Golf Professional. Some supervision is exercised over golf shop and service personnel.

Essential Functions:

• Registers golfers and assists with managing tournaments and promotional events.
• Collects, receipts, and accounts for green fees, cart charges, and other sales.
• Inspects and oversees operation of the golf carts, ensures golf carts are properly charged, and reports cart damage.
• Oversees and participates in the operation of the pro-shop and clubhouse.
• Monitors the deleted and voided transaction report daily.
• Monitors the sales in the point of sale system with the credit card terminals to check for accuracy and to identify any issues needing resolution.
• Assists in promoting the game of golf.
• Assists patrons with information about the facilities, equipment, rules, and etiquette.
• Establishes and assigns starting times.
• Maintains records and prepares reports.
• Oversees the general maintenance of the pro-shop and clubhouse.
• Maintains security of golf course property and buildings.
• Assists with or conducts performance evaluations.
• Assist with the administration of applicable staff via recordkeeping, work schedules, and timekeeping according to City policy.
• Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales.
• Performs related tasks as required.

Education and Experience:

A high school diploma or equivalent supplemented by completion of a professional golf apprenticeship program and some golf shop experience.

Special Qualifications:

Certificate of completion of School I or School II or P.G.A. School Program is desirable. Must obtain PGA membership through the PGA Professional Golf Management (PGA PGM) program within a prescribed timeframe.

Knowledge, Skills and Abilities:

• Knowledge of the rules, etiquette, equipment, and game of golf.
• Knowledge of the practices, methods, and policies used in municipal golf course operations. Ability to establish and maintain effective working relationships with the public and other employees.
• Skilled at teaching and playing golf.
• Ability to supervise concession and pro-shop activities and to account for revenues.
• Ability to communicate effectively, both orally and in writing.

• Ability to report to work as scheduled or notify supervisor personally by telephone in advance if unable to report to work.
• Ability to report to work on time and to perform the duties of the position for an entire workday.

• Ability to perform overtime, holiday, and weekend work as needed.

Physical Demands:

The work is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects, and some medium work requiring the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required:

• Reaching: Extending hand(s) and arm(s) in any direction.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Standing: Particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Grasping: Applying pressure to an object with the fingers and palm.
• Vocal Communication: Required for expressing or exchanging ideas by means of the spoken word.
• Hearing: Required to perceive information at normal spoken word levels.
• Visual Acuity: Required for preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, use of measuring devices, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

The worker is subject to inside and outside environmental conditions and extreme heat.

Other Information:

Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

The job description does not constitute an employment agreement between the City of Jacksonville Beach and the employee and is subject to change by the City as the needs of the City and requirements of the job change.