Retail Concierge: Customer Care (Part-Time)

Dollar Tree, Inc.; Abingdon (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health, dental, vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock the store, and help unload merchandise while maintaining a safe, friendly environment.

The role requires strong customer service, communication, and organizational skills, with physical duties including lifting up to 50 lbs. This position offers part-time hours and on-site work at a busy store.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or related fields preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and handle frequent movement.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication

Organizational skills

Problem solving

Instruction following

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock the store, and help unload merchandise while maintaining a safe, friendly environment.

The role requires strong customer service, communication, and organizational skills, with physical duties including lifting up to 50 lbs. This position offers part-time hours and on-site work at a busy store.