Retail & Closet Design Specialist

The Container Store Inc.; Natick (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Starting pay $16.00–$17.00 per hour

Health, dental, and vision plans

401(k) retirement savings with Fidelit

Unique 1equals3 benefits portal

Sick pay and PTO

Job summary

The Container Store Inc. is hiring a Retail Employee / Project Specialist in Natick, MA. You will greet customers, suggest storage solutions, and help them design and purchase custom closets while ensuring a seamless checkout experience.

You will also enroll customers in the rewards program, assist with curbside pickup, and keep the sales floor and stockroom organized. A flexible schedule and a focus on exceptional customer service are essential.

Qualifications

• Must enjoy engaging with people and connecting with customers.
• Retail sales experience a plus.
• Strong computer skills for register and store systems.
• Must be at least 18 years old.
• Retail is dynamic and scheduling may vary.

Responsibilities

• Greet customers at entry or throughout the store.
• Suggest solutions to customers' organizational needs.
• Design and sell custom closets and storage solutions.
• Process transactions at the register with focus on customer experience.
• Enroll customers in the rewards program.
• Assist with curbside pickup/delivery orders.
• Maintain the sales floor and stockroom.
• Support curbside pickup and parking lot assistance.
• Keep store clean, including restrooms and common areas.
• Engage with customers to resolve organizational challenges.

Skills

Customer engagement

Retail sales experience

Strong computer skills

18+ years old

Scheduling flexibility

Education

High school diploma preferred

Job description

The Container Store Inc. is hiring a Retail Employee / Project Specialist in Natick, MA. You will greet customers, suggest storage solutions, and help them design and purchase custom closets while ensuring a seamless checkout experience.

You will also enroll customers in the rewards program, assist with curbside pickup, and keep the sales floor and stockroom organized. A flexible schedule and a focus on exceptional customer service are essential.