Retail Cleaning & Customer Care Specialist

The Michael's Companies; Lebanon (Lebanon County); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

The Michaels Companies is seeking team members for a store role in Lebanon, PA. You will help customers, maintain store cleanliness, and participate in cleaning duties across the shop floor and back areas.

The position requires friendly service, adherence to SOPs, and the ability to work nights, weekends, and early mornings in a climate-controlled retail environment. Responsibilities include checkout tasks, rewards enrollments, BOPIS/SFS support, and stocking under planograms.

Qualifications

• Retail and/or cleaning experience preferred.
• Must be sixteen (16) years or older.
• Ability to stand for long periods and move throughout the store.
• Regular bending, lifting, carrying, reaching and stretching.

Responsibilities

• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards program and enrollments.
• Assist with Omni channel processes (BOPIS and SFS).
• Participate in truck unload, stocking and planogram processes.
• Support shrink and safety programs; follow SOPs and company policies.

Skills

Retail experience

Cleaning experience

Job description

The Michaels Companies is seeking team members for a store role in Lebanon, PA. You will help customers, maintain store cleanliness, and participate in cleaning duties across the shop floor and back areas.

The position requires friendly service, adherence to SOPs, and the ability to work nights, weekends, and early mornings in a climate-controlled retail environment. Responsibilities include checkout tasks, rewards enrollments, BOPIS/SFS support, and stocking under planograms.