Retail Cashier: Friendly Service, Growth & Benefits

Rural King; Norton (VA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401(k) with company match

Associate discounts

Career growth and development

Job summary

Rural King in Norton, VA is seeking a Cashier to provide friendly, accurate, and efficient service while creating a positive customer experience. The role handles transactions, assists customers, promotes company programs, and maintains a clean front end.

You will greet customers, process payments, and work with the team to address needs, answer questions, and promote loyalty programs. Reliability and strong communication are essential.

Qualifications

• Customer service or retail experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Comfortable using computers, POS systems, and other technology.
• Ability to accurately handle cash and process transactions.
• Strong attention to detail and ability to follow procedures.

Responsibilities

• Greet customers and provide friendly, professional service.
• Process cash, credit, debit, and other transactions accurately and efficiently.
• Follow company procedures for cash handling, returns, exchanges, layaways, and price disputes.
• Answer customer questions and provide basic product information.
• Educate customers about the Rural King Loyalty Program, RK Visa, and RK Plus Protection Plan (RKPPP).
• Respond to store calls using professional phone etiquette.
• Coordinate with loaders and associates to promptly address customer needs.
• Reconcile registers, complete required paperwork, and maintain accurate records.
• Deactivate EAS devices and spider wraps as needed.
• Maintain awareness of surroundings to help prevent loss and reduce shrink.
• Keep checkout areas, shopping carts, restrooms, and customer service areas clean and stocked.
• Participate in cross-training and support other store departments as needed.
• Use POS systems, computers, telephones, and other office equipment.
• Work collaboratively with store associates to provide a consistent customer experience.
• Participate in training and development opportunities and assist with training new Cashiers as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Cash handling

Teamwork

Tools

POS systems

Job description

Rural King in Norton, VA is seeking a Cashier to provide friendly, accurate, and efficient service while creating a positive customer experience. The role handles transactions, assists customers, promotes company programs, and maintains a clean front end.

You will greet customers, process payments, and work with the team to address needs, answer questions, and promote loyalty programs. Reliability and strong communication are essential.