Retail Cashier / Customer Service Associate-Shrewsbury

Piccone IT Consulting, LLC; Shrewsbury (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts on products and ser

Hands-on experience in technology-F

Job summary

Piccone IT Consulting, LLC in Shrewsbury, MA is seeking a friendly retail cashier to be the first contact for customers in a PC repair shop. You will greet customers, check devices in for service, process payments, answer phones, and provide basic customer support in a fast-paced setting.

The ideal candidate has strong communication skills, basic computer and POS experience, and reliability. This role offers daytime, evening, and weekend shifts with employee discounts on products and hands-on

Qualifications

• Previous experience in retail, cashiering, or customer service preferred.
• Strong communication and interpersonal skills.
• Basic computer skills and comfort using point-of-sale systems.
• Dependable, punctual, and detail-oriented.
• Ability to multitask and remain organized in a busy environment.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Check in customer devices for repair or service following procedures.
• Explain service intake, estimates, and timelines clearly.
• Answer phone calls and direct inquiries appropriately.
• Assist customers with basic questions about services and store policies.
• Process payments and balance the cash drawer.
• Open and/or close the store following established procedures.
• Maintain a clean, organized front-of-house area.
• Escalate concerns to technicians or management when needed.
• Shift coverage may include daytime, evening, and weekends.

Skills

Customer service

Cashiering

POS systems

Multitasking

Punctuality

Job description

Shrewsbury, United States | Posted on 09/29/2026

We are seeking a friendly, reliable Retail Cashierto join our PC repair shop. This role is the first point of contact forcustomers and plays a key part in delivering a positive customer experience.Responsibilities include greeting customers, checking devices in for service,handling payments, answering phones, and providing basic customer support. Theideal candidate is organized, trustworthy, and comfortable working in aafat-paced retail environment.

Key Responsibilities

• Greet customers promptly and professionally upon arrival
• Check in customer devices for repair or service following company procedures
• Explain service intake, estimates, and timelines clearly
• Answer incoming phone calls and direct inquiries appropriately
• Assist customers with basic questions regarding services, repair status, and store policies
• Check out customers for completed services or retail purchases
• Accurately process cash, credit, and other approved payment methods
• Maintain and balance a cash drawer
• Open and/or close the store following established procedures
• Maintain a clean, organized, and professional front-of-house area
• Communicate customer concerns or issues to technicians or management
• Daytime, evening, and/or weekend shifts may be required

Requirements

• Previous experience in retail, cashiering, or customer service preferred
• Strong communication and interpersonal skills
• Basic computer skills and comfort using point-of-sale systems
• Dependable, punctual, and detail-oriented
• Ability to multitask and remain organized in a busy environment

Preferred Qualifications

• Experience in a technology, electronics, or repair-related retail setting
• Basic familiarity with computers or consumer electronics

• Competitive hourly pay based on experience.
• Employeediscounts on products and services.
• Opportunity to gain hands-on experiencein a technology-focused retail environment.