Retail Cashier & Customer Experience Champion

The TJX Companies, Inc.; Cockeysville (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

Marshalls in the United States (Cockeysville, MD) is seeking a sales associate to deliver a highly satisfactory customer experience and maintain an organized store environment. The role involves engaging customers, promoting loyalty programs, processing transactions, and supporting store operations across multiple areas as needed.

The ideal candidate has strong customer service, communication, and teamwork skills, with the ability to adapt to changing directions and lift items as required.

Qualifications

• Excellent customer service
• Flexible schedule
• Strong communication
• Multi-tasking
• Adaptability to change
• Lifting heavy objects
• Teamwork
• Retail experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

Marshalls in the United States (Cockeysville, MD) is seeking a sales associate to deliver a highly satisfactory customer experience and maintain an organized store environment. The role involves engaging customers, promoting loyalty programs, processing transactions, and supporting store operations across multiple areas as needed.

The ideal candidate has strong customer service, communication, and teamwork skills, with the ability to adapt to changing directions and lift items as required.