Retail Cashier and Customer Service Associate (Full-Time)

IKEA Gruppe; Conshohocken (Montgomery County); On-site; Confidential; Full time

Benefits offered by this job

Generous paid time off

WiselyPay

Paid parental leave (up to 16 weeks)

Co-worker discount

Dental and vision plans

Medical and Rx plans

Education assistance

24/7 telehealth

Job summary

IKEA Conshohocken is seeking a customer service associate to welcome shoppers and support them throughout their visit. You will help customers find products, answer questions, and ensure a positive store experience.

You will operate the checkout, process transactions efficiently, and promote services such as home delivery and IKEA Family. The role requires weekend availability and a friendly, safety-conscious approach.

Join a diverse team that values inclusion and offers a wide range of benefits.

Qualifications

• 1 year sales or customer service experience preferred.
• Ability to operate checkout systems and handle transactions accurately.
• Weekend shifts are required and flexibility is expected.

Responsibilities

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
• Provides an efficient and accurate checkout experience in various areas of the store.
• Offers additional products and services such as home delivery, credit card, and IKEA Family card.
• Resolves customer concerns independently to meet their unique needs and expectations.
• Provides friendly, safe, and efficient car loading and unloading services.

Skills

Customer service

Cashier / POS

Job description

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience.
• Provides an efficient and accurate checkout experience in various areas of the store.
• Offers additional products and services such as home delivery, credit card, and IKEA Family card.
• Resolves customer concerns independently to meet their unique needs and expectations.
• Provides friendly, safe, and efficient car loading and unloading services.

Together as a team

You could think that we have supernatural powers, but the truth is that our team is really great at putting our insights together to detect potential risks early on. We're a diverse group of people who work together to protect and strengthen the IKEA brand through our laser focus on risk management, data protection, compliance, business operations, health and safety. Thanks to us our assets, co-workers, visitors and customers can feel safe. At least we think that's pretty cool!

The hourly pay rate for this role is $17.50

JOB TYPE - Permanent, Full-Time

BENEFITS ELIGIBLE? Yes

HOURS -34-40 hours per week. Retail environment, availability for weekend shifts needed (Saturday and Sunday)

At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future.

• Generous paid time off, holiday and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Qualifications

• 1 year sales or customer service experience preferred.

The starting rate/ salary for this position is 17.5 USD