Retail Cashier and Customer Service

IKEA USA; Draper (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

IKEA USA is looking for a Customer Relations Associate to join their team in Draper, Utah. The role focuses on delivering a positive customer experience through efficient service during checkout and resolving customer concerns. Ideal candidates will have at least one year of sales or customer service experience and a High School Diploma or equivalent.

Benefits

Full menu of benefits and perks for work-life balance

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Ensure customers have a positive final touchpoint during their shopping experience.
• Provide an efficient checkout experience.
• Resolve customer concerns independently.

Skills

Customer Service

Sales Experience

Education

High School Diploma or equivalent

Job description

Why we will love you

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Together as a Team

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback, and make things right! Our modus operandi is to connect to people by listening to their personal needs and creating genuine interactions. We are passionate about people!

Qualifications

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Apply now!

At IKEA, taking care of our co-workers and their dependents is a top priority. We offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perks to help maintain work-life balance, well-being, and future planning. Join our team and enjoy these benefits and more!