Retail Cashier and Customer Service

IKEA USA; Costa Mesa (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in home furnishings is seeking a part-time Sales Associate to enhance customer experiences during their shopping journey. The role involves providing excellent service at checkout and assisting with various in-store needs. Working as part of a diverse team, you will contribute to building meaningful customer relationships while enjoying a range of benefits including paid time off and educational assistance.

Benefits

Generous paid time off

WiselyPay – early access to earned wages

Paid parental leave (up to 16 weeks)

Tuition discount

Retirement and bonus plans

Co-worker discount

Education assistance

24/7 telehealth visits

Dental and vision plans

Inclusive work environment

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Ensure positive customer touchpoints during the IKEA shopping experience.
• Provide efficient checkout experience and resolve customer concerns.
• Offer additional services such as home delivery and credit card.

Skills

Customer Service

Sales

Education

High School Diploma or equivalent

Job description

Why we will love you

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Together as a Team

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers. We set up services, gather feedback, and make things right! Our modus operandi is to connect with people by listening to their personal needs and creating genuine interactions. We’re passionate about people!

QUALIFICATIONS

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Apply now!

JOB TYPE: Permanent, Part-time
BENEFITS ELIGIBLE: Yes
HOURS: Hourly role. Retail environment, must have open availability Monday through Sunday
The pay for this role is $19.15
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well, and plan for their future. Join our team and enjoy these benefits and more!
• Generous paid time off, holiday, and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role. The anticipated posting closing date is on or around 6/29/25.