Retail Cashier and Customer Service

IKEA USA; Centennial (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

IKEA USA is seeking a Customer Relations Representative in Centennial. This role involves building customer loyalty through positive interactions and providing efficient checkout services in a fast-paced retail environment. Ideal candidates have at least one year of sales or customer service experience and a high school diploma. Join a diverse team dedicated to creating a joyful experience for all visitors.

Benefits

Paid time off

Holiday and sick leave

Tuition discounts

Retirement and bonus plans

Co-worker discounts

Pet insurance

Safety shoe reimbursement

Telehealth

Dental and vision plans

Medical and Rx plans (min. 20 hrs/wk)

Qualifications

• 1 year sales or customer service experience preferred.
• High School Diploma or equivalent.

Responsibilities

• Ensure customers have a positive final touchpoint during the IKEA shopping experience.
• Provide an efficient and accurate checkout experience.
• Resolve customer concerns independently.

Skills

Customer service

Sales

Education

High School Diploma or equivalent

Job description

Why we will love you

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

What you'll be doing day to day

• Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
• Provide an efficient and accurate checkout experience in various areas of the store
• Offer additional products and services such as home delivery, credit card, and IKEA Family card
• Resolve customer concerns independently to meet their unique needs and expectations
• Provide friendly, safe, and efficient car loading and unloading services

Together as a Team

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers. We set up services, gather feedback, and make things right! Our approach is to connect with people by listening to their personal needs and creating genuine interactions. We’re passionate about people!

QUALIFICATIONS

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent

Apply now!

At IKEA, taking care of our co-workers and their dependents is a top priority. We offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perks to help maintain work-life balance, well-being, and future planning. Join our team and enjoy these benefits and more!

This is a Sensitive Position. The successful candidate will need to complete a background check and a drug test as a condition of employment.

Job details:
• Type: Permanent, Full-time (34-40 hrs weekly)
• Benefits eligible: Yes
• Hours: Hourly, retail environment, open availability Monday through Sunday
• Pay: $19.15/hour

Additional benefits include paid time off, holiday and sick leave, WiselyPay (early wages), paid parental leave, tuition discounts, retirement and bonus plans, co-worker discounts, pet insurance, education programs, safety shoe reimbursement, telehealth, dental and vision plans, medical and Rx plans (min. 20 hrs/wk), and a fun, inclusive work environment.

Thank you for your interest. Please note this is a Sensitive Position, requiring a background check and drug test. The posting closes around 06/01/25.