Retail Cashier

DICK'S SPORTING GOODS; Hoover (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company where your role as a Cashier is vital in creating exceptional shopping experiences. You will greet customers, assist with their needs, and ensure smooth transactions while promoting company programs. This position requires a customer-focused mindset, accountability, and collaboration to foster an inclusive environment. If you're ready to contribute to a team that values diversity and excellence, this is the opportunity for you. Step into a role that not only impacts customers but also supports your growth in a dynamic retail setting.

Qualifications

• Prior retail sales or cashier experience preferred.
• Ability to lift items up to 35 lbs occasionally.

Responsibilities

• Provide excellent customer experiences and support shopping.
• Process sales transactions and returns efficiently.

Skills

Customer Service

Sales Transactions

Product Knowledge

Loss Prevention

Education

High School Diploma or equivalent

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

1. Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
2. Process customer sales transactions and returns in accordance with established Front-End procedures.
3. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
4. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
5. Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
6. Take an all-hands-on-deck approach to support the team across the store.
7. Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

1. Ensures Accountability
2. Customer-Focus
3. Collaborative
4. Instills Trust
5. Decision-Quality/Decision-Making Abilities
6. Action-Oriented

QUALIFICATIONS:

1. Prior retail sales, cashier, or customer-focused experience preferred.
2. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
3. Ability to work extended periods of time (up to 4 hours) standing or walking.
4. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).