Retail Cashier

DICK; Grapevine (TX); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

DICK'S Sporting Goods in Grapevine, TX is seeking a customer-focused cashier to deliver a seamless shopping experience and accurate transactions. The role emphasizes attentiveness to customer needs, loyalty programs, and efficient front-end operations.

Ideal candidates bring prior retail or cashier experience, a positive attitude, and a commitment to teamwork. This on-site position offers opportunities to engage with the community and support teammates throughout shifts.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.

Responsibilities

• Greet customers and proactively assist with shopping needs.
• Process sales transactions and returns according to front-end procedures.
• Promote store programs such as loyalty, warranty, and credit card enrollment.
• Follow safety, loss prevention, and SOPs; maintain confidentiality of company information.
• Create an inclusive store environment where teammates and customers feel welcome and respected.
• Support the team across the store as needed.
• Perform other tasks as assigned by management.

Skills

Customer service

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

The cashier is responsible for providing excellent customer experiences by creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Process customer sales transactions and returns in accordance with established Front-End procedures.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, cashier, or customer-focused experience preferred