Retail Cashier

DICK'S Sporting Goods; Glen Allen (VA); On-site; USD 16,531 - 20,664; Full time

Job summary

DICK'S Sporting Goods located in Glen Allen, Virginia, is seeking a Cashier to provide exceptional customer experiences. Responsibilities include processing transactions, supporting customers, and maintaining an inclusive store environment.

The ideal candidate will have a background in retail or customer service, with the ability to stand for long periods and lift up to 35 lbs. Join our team and help athletes achieve their dreams!

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift items up to 35 lbs occasionally.
• Ability to work extended periods of time standing or walking.

Responsibilities

• Provide excellent customer experiences by supporting their shopping experience.
• Process customer sales transactions and returns.
• Create an inclusive store environment where everyone feels welcome.

Skills

Customer-Focus

Ensures Accountability

Collaborative

Instills Trust

Action-Oriented

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

Overview

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Process customer sales transactions and returns in accordance with established Front-End procedures.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Teammate Traits

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilitiesi
• Action-Oriented

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).