Retail Cashier

DICK'S Sporting Goods; Cool Springs (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK’S Sporting Goods is seeking a friendly and customer-focused cashier to provide a seamless shopping experience at our Kentucky location. You will greet customers, handle sales and returns, and promote loyalty programs while adhering to safety and company policies.

Join a team that values inclusivity and supportive collaboration, with opportunities to assist across front-end operations and contribute to a positive store atmosphere.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.

Responsibilities

• Greet customers and proactively understand their needs to support their shopping experience.
• Process sales transactions and returns following Front-End procedures.
• Promote loyalty programs, warranty sales, and credit card enrollment.
• Adhere to safety, loss prevention, and standard operating procedures while keeping company information confidential.
• Create an inclusive store environment where teammates and customers feel welcome and respected.
• Support the team across the store as needed.
• Perform other tasks as assigned by management.

Skills

Customer service

Cashier experience

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

ROLE RESPONSIBILITIES:

The cashier is responsible for providing excellent customer experiences by creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Process customer sales transactions and returns in accordance with established Front-End procedures.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, cashier, or customer-focused experience preferred