Retail Broadband Sales Pro — Uncapped Commissions

Vyve Broadband; Moses Lake (WA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life insurance

401(k) match

Wellness rewards

Pet insurance

Telemedicine

Growth opportunities

Courtesy cable

Job summary

Vyve Broadband is a leading Internet provider serving largely non-urban communities across 16 states. We seek a Retail Sales Agent to drive revenue while delivering excellent customer service in a Monday–Friday on-site role in Moses Lake, WA.

The role emphasizes selling Vyve products, meeting revenue targets, and mentoring teammates. Strong multitasking, organization, and interpersonal skills are essential, with a preference for bilingual candidates.

Qualifications

• 2+ years in customer service and/or sales experience.
• Ability to multitask and use multiple computer applications to assist customers.
• Strong organization and time management skills.
• Excellent interpersonal skills.
• Proficiency with PCs, MS Office Suite and general intranet navigation.
• Ability to type 35 wpm.
• High School Diploma or GED.
• Bi-lingual (preferred).

Responsibilities

• Provides quality internal and external customer service by representing Vyve in a consistently courteous and professional manner.
• Resolves simple & complex customer issues.
• Demonstrates a strong passion for selling Vyve products and services.
• Meets and exceeds monthly revenue sales targets.
• Generates and/or maintains departmental reports as required.
• Serves as a mentor to other team members, providing instruction, support and direction.
• Performs all duties of Retail Sales Agent as necessary by: initiating contact with customers and selling, resolving problems, answering questions, sending correspondence, and generating reports; accurately explaining bills and Company policies and procedures concerning prices, billing and service; determines customer needs and educates customer in order to sell or upgrade services; documents all sales/order activity; processes payments; collects delinquent accounts; etc.
• Ability to travel as needed

Skills

2+ years in customer service and/or销售

Multitasking ability

Strong organization

Excellent interpersonal skills

PC proficiency

Typing 35 wpm

High School Diploma or GED

Bi-lingual (preferred)

Education

High School Diploma or GED

Tools

MS Office

Job description

Vyve Broadband is a leading Internet provider serving largely non-urban communities across 16 states. We seek a Retail Sales Agent to drive revenue while delivering excellent customer service in a Monday–Friday on-site role in Moses Lake, WA.

The role emphasizes selling Vyve products, meeting revenue targets, and mentoring teammates. Strong multitasking, organization, and interpersonal skills are essential, with a preference for bilingual candidates.