Field Broadband Technician - Install & Troubleshoot

Vyve Broadband; Moses Lake (WA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay + overtime

Paid training and certifications

Career growth to senior roles

Full benefits package

Vyve internet/TV/phone discounts

Team-oriented culture

Job summary

Vyve Broadband in Moses Lake, WA, is hiring a Broadband Representative to install, upgrade, and repair internet, TV, and phone services for homes and businesses. You will troubleshoot issues from network to customer equipment and educate customers on using new services.

This role involves outdoor/indoor work, a flexible schedule with overtime and on-call shifts, and a supportive team focused on helping neighbors stay connected. A valid driver's license and high school diploma are required.

Qualifications

• Great customer service and communication skills.
• Ability to work at heights, in attics, crawl spaces, and outdoors in various weather.
• High school diploma or equivalent; technical or customer service experience is a plus.

Responsibilities

• Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers.
• Troubleshoot service issues from the network to customer equipment.
• Educate customers on using their new services and recommend upgrades to fit their needs.
• Work on a flexible schedule, including occasional overtime and on-call shifts.
• Operate company vehicles and maintain tools and equipment.

Skills

Customer service

Communication skills

Problem-solving mindset

Willingness to learn

Valid driver's license

Education

High school diploma or equivalent

Job description

Vyve Broadband in Moses Lake, WA, is hiring a Broadband Representative to install, upgrade, and repair internet, TV, and phone services for homes and businesses. You will troubleshoot issues from network to customer equipment and educate customers on using new services.

This role involves outdoor/indoor work, a flexible schedule with overtime and on-call shifts, and a supportive team focused on helping neighbors stay connected. A valid driver's license and high school diploma are required.