Retail Brand Experience Advocate

Carhartt; Detroit (MI); On-site; USD 21,000 - 25,000; Full time

Job summary

Carhartt's Detroit retail location is seeking a team member in a dynamic on-site role within the D2C department. You will represent the brand, deliver an exceptional consumer experience, and support merchandising standards throughout daily interactions.

This non-exempt, hourly position offers on-site work, competitive pay, and opportunities for growth while emphasizing teamwork, safety, and customer-focused service.

Qualifications

• Previous retail experience preferred.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Responsibilities

• Promote the Carhartt brand as an ambassador while aligning with mission and values.
• Deliver a superior retail consumer experience with every interaction.
• Create genuine consumer connections by delivering engaging, efficient, and personalized service.
• Execute Visual Merchandising and maintain Visual Standards.
• Collaborate with team to contribute positively and bring your best.
• Support performance and talent development including coaching and feedback.
• Uphold operational standards and safety, following policies.
• Work as part of the team to achieve store revenue goals.
• Identify sales opportunities and drive sales by meeting consumer expectations.
• Support community engagement events.
• Assist Store Leaders with ideas to grow brand awareness.
• Own your development and professional growth.

Skills

Retail experience

Organization

Communication

Team collaboration

Education

No formal education required

Tools

POS Systems

Microsoft Office

Job description

Carhartt's Detroit retail location is seeking a team member in a dynamic on-site role within the D2C department. You will represent the brand, deliver an exceptional consumer experience, and support merchandising standards throughout daily interactions.

This non-exempt, hourly position offers on-site work, competitive pay, and opportunities for growth while emphasizing teamwork, safety, and customer-focused service.