Retail Brand Ambassador: Elevate Customer Experience

Carhartt, Inc.; Lansing (MI); On-site; USD 21,000 - 25,000; Full time

Job summary

Carhartt, Inc. seeks an on-site Retail Associate to promote the brand and deliver an exceptional customer experience in our D2C department. You will support merchandising, drive sales, and collaborate with team members to meet store revenue goals.

Strong communication, organization, and teamwork are essential; prior retail experience is preferred. This on-site role is full-time and requires standing, some lifting, and retail hours.

Qualifications

• Previous retail experience preferred.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Responsibilities

• Enthusiastically promote the brand by being an ambassador for Carhartt, while ensure actions are in alignment with our corporate mission and values.
• Deliver the ultimate retail consumer experience with every consumer interaction.
• Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Carhartt story.
• Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed.
• Engage with the team by contributing in positive and collaborative ways, being sure to bring your best to work each day.
• Actively participate in the performance and talent management processes including being open to development, training, coaching, and feedback, with a proactive focus on performance growth.
• Support leadership by upholding operational standards and working safely, including adherence to all company policies and procedures.
• Work as a team member to achieve/exceed the overall store's total revenue goals.
• Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.
• Support execution of community engagement events.
• Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community.
• Ownership of one’s own development and professional growth.

Skills

Retail experience

Organization

Communication

Team collaboration

POS Systems

Microsoft Office

Tools

POS Systems

Microsoft Office

Job description

Carhartt, Inc. seeks an on-site Retail Associate to promote the brand and deliver an exceptional customer experience in our D2C department. You will support merchandising, drive sales, and collaborate with team members to meet store revenue goals.

Strong communication, organization, and teamwork are essential; prior retail experience is preferred. This on-site role is full-time and requires standing, some lifting, and retail hours.