Retail Brand Ambassador — Elevate Customer Experiences

Crocs, Inc.; Cerritos (CA); On-site; USD 21,000 - 25,000; Full time

Job summary

Crocs, Inc. in Cerritos, CA is seeking a retail sales associate to deliver friendly customer service, operate the POS, and assist with merchandising and stockroom tasks. You’ll work with store management to meet personal and store performance goals.

The role requires weekend/evening hours and a strong commitment to accuracy and brand representation through product knowledge and store initiatives.

Qualifications

• Must be 16 years or older.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
• A team first approach and a desire to succeed in a fast-paced retail environment

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Skills

Customer service

Team player

Flexible schedule

Retail

Tools

POS system

Job description

Crocs, Inc. in Cerritos, CA is seeking a retail sales associate to deliver friendly customer service, operate the POS, and assist with merchandising and stockroom tasks. You’ll work with store management to meet personal and store performance goals.

The role requires weekend/evening hours and a strong commitment to accuracy and brand representation through product knowledge and store initiatives.