Brand Ambassador - Retail & Community Engagement

Carhartt, Inc.; Boston (MA); On-site; USD 26,000 - 28,000; Full time

Job summary

Carhartt, Inc. is seeking a Retail Associate to join our D2C team at the on-site Boston retail location. You will deliver the brand’s consumer experience, uphold visual standards, and help drive store revenue while representing Carhartt with integrity.

The role requires excellent organization, strong communication, and collaborative teamwork. Previous retail experience is preferred, with familiarity in POS systems and Microsoft Office to support everyday operations.

Qualifications

• Previous retail experience preferred.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Responsibilities

• Enthusiastically promote the brand by being an ambassador for Carhartt, while ensure actions are in alignment with our corporate mission and values.
• Deliver the ultimate retail consumer experience with every consumer interaction.
• Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Carhartt story.
• Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed.
• Engage with the team by contributing in positive and collaborative ways, being sure to bring your best to work each day.
• Actively participate in the performance and talent management processes including being open to development, training, coaching, and feedback, with a proactive focus on performance growth.
• Support leadership by upholding operational standards and working safely, including adherence to all company policies and procedures.
• Work as a team member to achieve/exceed the overall store's total revenue goals.
• Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.
• Support execution of community engagement events.
• Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community.
• Ownership of one's own development and professional growth.

Skills

Retail experience

Organization

Communication

Teamwork

Tools

POS Systems

Microsoft Office

Job description

Carhartt, Inc. is seeking a Retail Associate to join our D2C team at the on-site Boston retail location. You will deliver the brand’s consumer experience, uphold visual standards, and help drive store revenue while representing Carhartt with integrity.

The role requires excellent organization, strong communication, and collaborative teamwork. Previous retail experience is preferred, with familiarity in POS systems and Microsoft Office to support everyday operations.