Retail Brand Ambassador

Peak Custom Remodeling; Owings Mills (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading contractor in Maryland is seeking a passionate Brand Ambassador to enhance customer experiences and drive sales. The role offers independence, opportunities for growth, and uncapped commissions, perfect for those looking for a fulfilling career in customer support.

Qualifications

• Previous experience in customer support (retail, sales, or telemarketing preferred).
• Track record of exceeding quotas.
• Ability to manage time effectively.

Responsibilities

• Identify customers' needs and provide solutions.
• Follow communication scripts for inquiries.
• Build sustainable customer relationships and engage.

Skills

Strong verbal communication

Customer focus

Adaptability

Active listening

Multitasking

Job description

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want you to join our team as a Brand Ambassador!

Peak Custom Remodelingis a leading contractor in the nation dedicated to enhancing the lives of our customers. Our culture is built on character, integrity, and a mindset of winning. We will train, coach, and educate you to be your best and reach your full potential. This isn't just another sales job, it's a career.

Peak is a place where you will grow both personally and professionally.

Core Values:

• Integrity
• Respect
• Work Ethic
• Determination

Position Overview:

As a Brand Sales Ambassador you will be the face of Peak as we continue to expand our retail presence. This role offers the opportunity to work independently, grow with the company, and earn uncapped commissions.

A successful candidate will be able to accept ownership for effectively fielding customer inquiries, questions, and concerns; keeping customer satisfaction at the core of every decision and behavior.

Key Responsibilities of theBrand Ambassador:

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Follow communication “scripts” when handling different topics
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by going the extra mile
• Meet personal/team qualitative and quantitative targets

Qualifications of aBrand Ambassador:

• Previous experience in a customer support role - Retail, sales, and/or telemarketing experience preferred
• Track record of over-achieving quota.
• Strong verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multitask, set priorities and manage time effectively

Do you have your own car or vehicle to use for getting to and from our office?*