Retail Branch Manager: Lead People, Grow Lending Minot AFB

North Star Community Credit Union; Minot (ND); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Retirement Savings

Paid Time Off

Professional Development

Employee Wellness

Community Involvement

Job summary

North Star Community Credit Union in Minot AFB, ND is seeking a Retail Branch Manager to lead the Minot AFB Branch, develop people, drive lending growth, and deliver exceptional member service. This role emphasizes leadership, community involvement, and operational excellence.

You will coach teams, ensure compliance, oversee daily operations, and strengthen relationships with members and the local community while maintaining strong internal controls.

Qualifications

• 3–5 years of leadership experience in banking, credit union, or financial services.
• Strong coaching and team development abilities.
• Excellent communication and relationship-building skills.
• Ownership, accountability and results-driven leadership.
• Commitment to integrity and exceptional member service.

Responsibilities

• Lead the Minot AFB branch team to deliver lending, member service and growth.
• Translate branch goals into actionable plans and monitor results.
• Develop community relationships and represent the credit union.
• Ensure compliance, security, and strong internal controls.
• Oversee staffing, scheduling, reporting, and daily operations.
• Coach and develop staff to deliver exceptional member service.

Skills

Leadership

Communication

Strategic thinking

Accountability

Relationship-building

Education

Associate degree or equivalent

Job description

North Star Community Credit Union in Minot AFB, ND is seeking a Retail Branch Manager to lead the Minot AFB Branch, develop people, drive lending growth, and deliver exceptional member service. This role emphasizes leadership, community involvement, and operational excellence.

You will coach teams, ensure compliance, oversee daily operations, and strengthen relationships with members and the local community while maintaining strong internal controls.