Retail Book Specialist

Goodwill Southwest Florida; Naples (FL); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off (PTO)

Employee discounts

Tuition Reimbursement

Job summary

Goodwill Southwest Florida is looking for a Retail Book Specialist to enhance its Books, Media, and Art departments. The role involves sorting, maintaining inventory, and providing customer service, all while aligning with Goodwill's mission.

The ideal candidate should have retail experience and a good understanding of book and art categories. This full-time position offers a supportive environment and various benefits to enhance employee welfare.

Qualifications

• Retail experience, preferably involving books and/or art.
• In-depth knowledge of book, media, and art categories.
• Ability to lift and carry items weighing up to 40 pounds.

Responsibilities

• Sort books, media, and art according to established criteria.
• Maintain organized, clean, and fully stocked departments.
• Provide friendly, professional customer service.

Skills

Organizational skills

Customer service

Knowledge of books and art

Education

High school diploma or equivalent

Tools

Computers

Job description

Job Title: Retail Book Specialist

Location: SPECIFIC LOCATION (CITY, FL)

Employment Type: Full-Time

Goodwill Southwest Florida is seeking a knowledgeable and detail‑oriented Retail Book Specialist to support the Books, Media, and Art areas within retail stores and warehouse operations. This role is essential in sorting, organizing, and maintaining high‑quality book, media, and art selections while ensuring these departments remain full, clean, and visually appealing. The ideal candidate brings subject‑matter interest, strong organizational skills, and a customer‑focused mindset while supporting Goodwill's mission of creating opportunities and strengthening the community.

Key Responsibilities

• Sort books, media, and art according to established criteria and department guidelines.
• Maintain organized, clean, and fully stocked Book and/or Art departments.
• Photograph artwork and generate accurate description cards for display and sale.
• Assist with merchandising to enhance presentation and customer engagement.
• Support donation intake, cleaning, and related retail duties as assigned.
• Provide friendly, professional customer service to internal teams and customers.
• Work independently while following directions from supervisors.
• Perform additional duties as instructed to support daily retail operations.

Qualifications

• High school diploma or equivalent preferred.
• Retail experience, preferably involving books and/or art.
• In‑depth knowledge of book, media, and art categories.
• Familiarity with best‑selling authors and notable artists.
• Proficiency using computers to generate description cards and conduct research.
• Strong organizational skills with the ability to work independently with minimal supervision.
• Physical capability to turn, lean, kneel, bend, and perform routine movement tasks.
• Ability to lift and carry items weighing up to 40 pounds.
• Flexibility to work varied schedules based on business needs.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative merchandising teamOpportunity to impact multiple store locations across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition Reimbursement

Salary: $16.00 per hour