Retail Banking Specialist — Growth, Service & Incentives

Bank of Marin; Napa (CA); On-site; USD 28,000 - 51,000; Full time

Benefits offered by this job

Health care coverage

Employer matching 401(k)

Employee stock ownership plan

Tuition reimbursement

Employee volunteer program

Job summary

Bank of Marin’s Napa Redwood branch seeks a Retail Banker to deliver exceptional customer service and advice. You will actively sell bank services, identify needs, and generate referrals to partner teams to meet customer goals.

The role emphasizes listening, data interpretation, and creating strong customer relationships while supporting daily branch operations in a community-focused bank.

Qualifications

• 2–3 years sales, customer service, and cash handling experience required.
• Ability to work at various locations if necessary.
• Computer literacy required.

Responsibilities

• Provide prompt, courteous, and efficient customer service in the branch.
• Sell Bank services and products and make qualified referrals to partners.
• Support in other areas of the branch as needed and build customer relationships.

Skills

Sales

Customer service

Cash handling

Education

High school diploma or GED

Certificate from college or technical school

Tools

Computer literacy

Job description

Bank of Marin’s Napa Redwood branch seeks a Retail Banker to deliver exceptional customer service and advice. You will actively sell bank services, identify needs, and generate referrals to partner teams to meet customer goals.

The role emphasizes listening, data interpretation, and creating strong customer relationships while supporting daily branch operations in a community-focused bank.