Retail Banker

Bank of Marin; Napa (CA); On-site; USD 28,000 - 51,000; Full time

Benefits offered by this job

Health care coverage

Employer matching 401(k)

Employee stock ownership plan

Tuition reimbursement

Employee volunteer program

Job summary

Bank of Marin’s Napa Redwood branch seeks a Retail Banker to deliver exceptional customer service and advice. You will actively sell bank services, identify needs, and generate referrals to partner teams to meet customer goals.

The role emphasizes listening, data interpretation, and creating strong customer relationships while supporting daily branch operations in a community-focused bank.

Qualifications

• 2–3 years sales, customer service, and cash handling experience required.
• Ability to work at various locations if necessary.
• Computer literacy required.

Responsibilities

• Provide prompt, courteous, and efficient customer service in the branch.
• Sell Bank services and products and make qualified referrals to partners.
• Support in other areas of the branch as needed and build customer relationships.

Skills

Sales

Customer service

Cash handling

Education

High school diploma or GED

Certificate from college or technical school

Tools

Computer literacy

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Retail Banker

Full Time Staff Non-Sales Napa, CA, US

3 days ago Requisition ID: 1905

If you are looking to provide top retail banking performance and service excellence in an upbeat positive setting, we are looking for you!

Bank of Marin, voted by our employees as one of the \"Best Places to Work\" in the North Bay Business Journal, is looking for an eager and friendly Retail Banker to work at our Redwood branch in Napa.

At Bank of Marin our Retail Bankers play a valuable role in a branch team. They must be consistent in providing prompt, courteous, and efficient customer service, while helping to match financial products to the needs of our customers. The Retail Banker is responsible for consistently selling Bank services and products, while also making qualified referrals to Bank partners. Their secondary role will be to provide support in areas as needed in the branch. We’re seeking a high performer who has the ability to listen, analyze and interpret data and to resolve problems and build strong customer relationships. Bank of Marin is a community-based commercial bank where you will learn how to support the financial needs of some of the most successful local businesses while additionally having the opportunity to do community service on the job for our many non-profit clients.

Professional Experience:

A minimum of 2-3 years sales, customer service, and cash handling experience is required. Ability to work at various locations if necessary. Computer literacy required.

Educational Experience:

High school diploma or general education degree (GED) and or one year certificate from college or technical school; or equivalent combination of education and experience.

The hiring pay range for this position is $20.44 to $37.17. In addition to the pay range listed, all bank positions are eligible for incentive compensation, which varies based on role. The pay rate for a successful applicant depends on a variety of factors including but not limited to geographic location, work experience, education, and/or skill level.

The Bank of Marin is a growing public company with career advancement opportunities. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, a retirement savings plan with employer matching opportunity, bank paid employee stock ownership plan, tuition reimbursement, employee volunteer program and more. Additional details about total compensation and benefits will be provided during the hiring process.

Bank of Marin is an equal opportunity employer. EOE AA Vet/Disability