Retail Banking Branch Manager: Lead & Grow

Bank of Montreal; West Dundee (IL); On-site; USD 55,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

Bank of Montreal in the United States (Illinois) is seeking a Retail Banking Sales & Service leader to guide staff in providing exceptional service and advising customers on banking products. The role focuses on developing a branch business plan, growing wallet share, and building a local referral network while maintaining regulatory compliance.

The position requires post-secondary education with several years in retail banking, strong leadership and communication skills, and the ability to

Qualifications

• Typically requires a post-secondary degree and several years in retail banking
• Strong knowledge of banking products, services and sales processes
• Ability to coach and lead teams to deliver exceptional customer experiences
• Experience with regulatory requirements and risk management practices
• Excellent communication and interpersonal skills for customer engagements

Responsibilities

• Develop and execute branch business plans to drive growth and wallet share
• Conduct sales calls and build a personal referral network
• Identify customer needs and offer appropriate banking solutions
• Foster community relationships and maintain strong referral sources
• Manage customer issues and ensure regulatory compliance in daily operations

Skills

Retail banking knowledge

Customer service

Sales & referrals

Regulatory compliance

Leadership

Education

Post-secondary degree

Job description

Bank of Montreal in the United States (Illinois) is seeking a Retail Banking Sales & Service leader to guide staff in providing exceptional service and advising customers on banking products. The role focuses on developing a branch business plan, growing wallet share, and building a local referral network while maintaining regulatory compliance.

The position requires post-secondary education with several years in retail banking, strong leadership and communication skills, and the ability to