Retail Banking Associate - Growth & ESOP Path

Woodforest National Bank; Norfolk (VA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

ESOP

401(k) match

Growth opportunities

Medical coverage

PTO

Job summary

Woodforest National Bank in Norfolk, VA is seeking a Retail Banker to become the face of our customer-first approach. You will engage customers, identify needs, and promote bank products and services while delivering a friendly, high‑quality experience.

This full‑time role offers in‑branch training, opportunities for advancement, and a supportive team within a strong ESOP‑driven workplace. Prior in-store banking is a plus; we value positivity and customer focus.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.
• Previous instore banking experience is preferred.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

Cash handling

In-store banking experience

Education

High School Diploma

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank in Norfolk, VA is seeking a Retail Banker to become the face of our customer-first approach. You will engage customers, identify needs, and promote bank products and services while delivering a friendly, high‑quality experience.

This full‑time role offers in‑branch training, opportunities for advancement, and a supportive team within a strong ESOP‑driven workplace. Prior in-store banking is a plus; we value positivity and customer focus.