Retail Banker II — ESOP Ownership & Growth

Woodforest National Bank; Kewanee (IL); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Paid Time Away

Medical Coverage

401(k) Company Match in ESOP

ESOP ownership

Job summary

Woodforest National Bank seeks a Retail Banker to engage customers, open accounts, and process transactions while promoting bank products and services. You will participate in branch operations and apply Woodforest’s customer-first training to improve the banking experience.

The role emphasizes sales and service excellence, with opportunities for growth in an employee-owned environment and ESOP benefits. Training supports advancement within the branch network.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service experience

Positive and engaging

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank seeks a Retail Banker to engage customers, open accounts, and process transactions while promoting bank products and services. You will participate in branch operations and apply Woodforest’s customer-first training to improve the banking experience.

The role emphasizes sales and service excellence, with opportunities for growth in an employee-owned environment and ESOP benefits. Training supports advancement within the branch network.