Retail Banking Associate — Customer‑Focused Growth

Woodforest National Bank; Murphy (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

ESOP

401(k) match

PTO

Medical coverage

Disability & Life

Well-being program

Job summary

Woodforest National Bank is seeking a Retail Banker in Texas-Murphy to engage customers and promote banking products and services. The role includes training that enables career growth within Woodforest’s award-winning, employee-owned environment.

Responsibilities include handling transactions, opening accounts, and supporting branch operations while delivering superior customer experiences. Requires a positive, engaging attitude and relevant experience.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.
• High School Diploma or equivalent required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

Positive & engaging

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Retail Banker in Texas-Murphy to engage customers and promote banking products and services. The role includes training that enables career growth within Woodforest’s award-winning, employee-owned environment.

Responsibilities include handling transactions, opening accounts, and supporting branch operations while delivering superior customer experiences. Requires a positive, engaging attitude and relevant experience.