Retail Banker: Customer-Focused, Growth & Community

Woodforest National Bank; Tyler (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Woodforest National Bank in Tyler, TX is seeking a Retail Banker to engage customers, open accounts, and promote bank products. You will receive training to ensure a smooth customer experience and opportunities for advancement within the company.

The role emphasizes proactive sales, accurate transaction processing, and serving customers with a friendly, solution-oriented approach in a fast-paced retail banking environment.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales & service experience

Customer engagement

Banking knowledge

Education

Bachelor’s degree

Associate’s degree

High School Diploma or equivalent

Job description

Woodforest National Bank in Tyler, TX is seeking a Retail Banker to engage customers, open accounts, and promote bank products. You will receive training to ensure a smooth customer experience and opportunities for advancement within the company.

The role emphasizes proactive sales, accurate transaction processing, and serving customers with a friendly, solution-oriented approach in a fast-paced retail banking environment.