Retail Banking AI Evaluation Specialist (English)

OpenTrain AI, Inc.; United States; Remote; USD 114,000 - 162,000; Part time

Benefits offered by this job

Remote work

Job summary

OpenTrain AI, Inc. seeks a remote contractor to review AI responses on retail banking products, operations, and compliance.

You will develop clear evaluation rubrics, assess model performance, and provide structured feedback to help improve AI training and benchmarks. Requirements include at least two years in retail or consumer banking, with strong knowledge of deposits, payments, onboarding, and regulatory frameworks.

Qualifications

• At least two years in retail or consumer banking (including personal banking, branch management, or operations).
• Strong knowledge of deposit and payment products, onboarding, due diligence, and consumer banking regulations.

Responsibilities

• Review AI responses about retail banking scenarios (checking/savings, CDs, payments, overdrafts, fees, digital banking).
• Create evaluation rubrics for accuracy, consistency, and compliance.
• Rate model performance and provide structured feedback for training and benchmarks.
• Collaborate with researchers and banking experts on evaluation plans and methodologies.

Skills

Retail banking knowledge

Consumer banking

Written English proficiency

Rubric creation

Model evaluation

Clear communication

Job description

Review AI responses about retail banking products, operations, and compliance. This remote contractor role pays $100 per hour and requires strong consumer banking knowledge and written English.

100% Remote Hourly · $100/hr

$100/hr

Compensation

Contract, part-time

Engagement

Remote

Location

Oct 29, 2026

Posted

The work

You will evaluate AI systems on common retail and consumer banking situations. Your reviews will help improve how models handle products, customer needs, operations, and compliance.

You will write clear reasoning, create evaluation rubrics, and work with researchers and other banking experts on training methods, evaluation plans, and benchmarks.

• Review AI responses about checking and savings accounts, certificates of deposit, payments, overdrafts, fees, and digital banking.
• Create rubrics for interest and APY calculations, product recommendations, account dispute resolution, KYC and AML procedures, and customer needs assessments.
• Rate model performance and provide structured feedback on retail banking scenarios.

What it pays and takes

This is a remote, part-time contractor role marked as entry level. The work is expected to last about one month, with a possible extension based on project needs.

• Pay: $100 per hour.
• Time: 20 or more hours per week.
• Location: Open worldwide and fully remote.
• Experience: At least two years in retail or consumer banking, including personal banking, branch management, retail product management, banking operations, or retail banking compliance.
• Knowledge: Deposit and payment products, customer onboarding, due diligence, branch and digital operations, and consumer banking regulations.
• Regulatory knowledge: BSA/AML, Regulation E, and Regulation DD.
• Helpful but optional: CAMS, CRCM, FINRA licenses, or an MBA in Finance.

About AI training work

AI training is the human work behind systems that learn from examples. In this role, your retail banking expertise helps review and improve model responses, so specialized knowledge and careful reasoning are especially valuable.

Requirements

• Experience: Entry level