Retail Banking Advisor – Customer Growth

Woodforest National Bank; Walterboro (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Woodforest National Bank in Walterboro, SC seeks a full-time Banker to grow retail customer relationships through superior service and proactive product marketing. You will handle teller-like duties and open accounts while delivering a seamless Woodforest Experience.

The role emphasizes ownership, service, community, and integrity within a fast-paced retail environment. Flexible hours and compliance with policies are required.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Take personal responsibility for delivering strong retail performance by identifying customer needs and recommending appropriate banking solutions.
• Act with accountability in achieving individual sales goals through proactive conversations, referrals, and marketing outreach both inside and outside the branch.
• Demonstrate ownership in resolving customer inquiries or concerns at the first point of contact, utilizing internal partners as needed to ensure timely resolution.
• Maintain operational excellence through accurate transaction processing, account opening, and consistent adherence to policies, procedures, and regulatory requirements.
• Explain complex solutions in a simple to understand way.

Skills

Customer service

Sales

Communication

Problem solving

Organizational skills

Attention to detail

Multi-tasking

Confidentiality

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Walterboro, SC seeks a full-time Banker to grow retail customer relationships through superior service and proactive product marketing. You will handle teller-like duties and open accounts while delivering a seamless Woodforest Experience.

The role emphasizes ownership, service, community, and integrity within a fast-paced retail environment. Flexible hours and compliance with policies are required.