Retail Banker & Teller: Grow Relationships & Serve Customers

Woodforest National Bank; Erwin (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Woodforest National Bank is seeking a Branch Banking professional in Erwin, North Carolina to deliver exceptional customer service and drive sales of bank products. You will process transactions, open accounts, and support branch operations while maintaining the Woodforest Experience standards.

A strong emphasis on relationship-building and community engagement is expected in this full-time role in a retail banking environment.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Customer service

Sales skills

Positive attitude

Education

High School Diploma

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Branch Banking professional in Erwin, North Carolina to deliver exceptional customer service and drive sales of bank products. You will process transactions, open accounts, and support branch operations while maintaining the Woodforest Experience standards.

A strong emphasis on relationship-building and community engagement is expected in this full-time role in a retail banking environment.