Retail Banker II (Float) - Customer-Centric Banking

First Financial Bancshares, Inc.; Abilene (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

First Financial Bancshares, Inc. in Abilene, TX is seeking a Retail Banker II- Float to support teller and personal banker duties across branch network.

The role requires frequent face-to-face or phone contact with customers and colleagues, delivering exceptional service and accurate cash handling. This position involves travel up to 50% to regional branches for coverage and training; weekend and holiday hours may be required based on branch hours.

Qualifications

• High school diploma or GED required.
• College degree or 12 months’ customer contact and sales experience preferred.
• Banking experience preferred; strong communication and sales skills.

Responsibilities

• Process deposit and withdrawal transactions per Bank policies.
• Provide customer service by selling and servicing accounts.
• Cross train in image capture processes.
• Work with multiple departments to provide full banking services.
• Travel up to 50% to regional branches for coverage and training.

Skills

Customer service

Sales

Communication

Multi-tasking

Accuracy

Education

High school diploma or GED

College degree

Tools

Image capture/scanner

SEI Trust System

Streamline

Vertex

Oscar ATM cards

Job description

First Financial Bancshares, Inc. in Abilene, TX is seeking a Retail Banker II- Float to support teller and personal banker duties across branch network.

The role requires frequent face-to-face or phone contact with customers and colleagues, delivering exceptional service and accurate cash handling. This position involves travel up to 50% to regional branches for coverage and training; weekend and holiday hours may be required based on branch hours.