Retail Banker II: Customer Growth & Service

Woodforest National Bank; Chesapeake (VA); On-site; USD 22,000 - 28,000; Full time

Job summary

Woodforest National Bank is actively seeking a Retail Banker to engage customers, offer banking products, and ensure accurate transactions at the Chesapeake, VA location in a full-time capacity. The role emphasizes friendly service and sales goals within a supportive team environment.

The position requires prior sales or customer service experience, promotes career advancement, and reflects the bank's commitment to community service and customer-centric banking.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service experience

Education

High School Diploma or equivalent

Associate's degree

Bachelor's degree

Job description

Woodforest National Bank is actively seeking a Retail Banker to engage customers, offer banking products, and ensure accurate transactions at the Chesapeake, VA location in a full-time capacity. The role emphasizes friendly service and sales goals within a supportive team environment.

The position requires prior sales or customer service experience, promotes career advancement, and reflects the bank's commitment to community service and customer-centric banking.