Retail Banker II

First Financial Bancshares, Inc.; San Angelo (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

First Financial Bancshares, Inc. in San Angelo, TX is hiring a Retail Banker II to perform teller and/or personal banker duties. You’ll handle deposits, service accounts and sales, while supporting the bank’s WOW customer service culture. Periodic travel to Abilene or other regions may be required and weekend hours can apply.

The role emphasizes accuracy, speed and strong customer relations as part of a growing team.

Qualifications

• High school diploma or GED required.
• College degree or 12 months' customer contact and sales experience required.
• Banking experience preferred.
• Strong communication and sales skills.
• Mathematical and general business knowledge expected.
• Ability to handle multiple tasks with accuracy and speed.
• Commitment to WOW customer service and professional demeanor.
• Proficiency in Word and Excel; willingness to learn bank systems.

Responsibilities

• Process deposits and withdrawals per policy.
• Sell and service all account products (checking, savings, CDs, IRA).
• Cross-train in image capture processes.
• Provide customer service with a focus on sales and service culture.
• Travel periodically to Abilene or other regions for training.
• Work Saturdays/holidays as branch hours require.

Skills

Customer relations

Sales skills

Communication skills

Mathematical ability

General business knowledge

Multitasking

Education

High school diploma or GED

College degree or 12 months' customer contact and sales experience

Tools

Teller machine

Image capture/scanner

Encoder

Oscar ATM cards

SEI Trust System

Streamline

Vertex

Word

Excel

Job description

## Retail Banker IIApply: West Texas Main: Full time: Posted Yesterday: JR102923AddressWe’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.Job Description:Office Location:San Angelo, Texas, United States **SCOPE/CONTACTS:**Incumbent will primarily perform Teller and/or Personal Banker duties. This position requires frequent face to face, written correspondence or telephone contact with customers and bank employees. Must exercise good customer relations skills at all times. This position may report to more than one officer. The incumbent also has frequent contact with other departments in providing full banking services to customers. Results of work are reviewed, and performance is measured against specific goals. Physical effort required is above average. **ESSENTIAL FUNCTIONS:*** Process deposit and withdrawal transactions based on the Bank's policies and procedures.* Other functions could include but are not limited to: + answering phone, + processing treasury tax and loan payments, + savings bonds, + loan payments, + mail deposits, + safe deposit boxes + and other financial transactions.* Must possess an in-depth knowledge of retail services and products.* Provide customer service by selling and servicing all account products (checking, savings, certificate of deposits, IRA, check orders).* Incumbent will be cross trained in image capture processes.* Actively participate in the Customer Service First sales and service culture, support the values of the organization, and follow established Bank policies and procedures.* **Periodic travel to Abilene or other Bank Regions for training is required.*** **Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation.** **MINIMUM QUALIFICATIONS:*** A self-starting team player with High school diploma or GED* College degree or twelve months’ customer contact and sales experience required,* Banking experience preferred.* Requires communication and sales skills,* Mathematical and general business knowledge normally acquired by a high school graduate with minimum typing and calculator skills.* Most important to this position are customer relations, accuracy, speed, detail, flexibility and judgment, and courteous, professional demeanor, along with the ability to handle multi tasks.* Commitment to providing “WOW” customer service is required.* Will learn to be proficient on the following machines and programs: Teller machine, calculator, keyboard, encoder, image capture/scanner, Oscar (ATM cards), SEI Trust System, Streamline and Vertex.* Requires accurate processing of data/accounting entries and must be proficient in applications such as Word and Excel.* **Must be able to work flexible hours and/or extended hours as business requires.*** **Periodic travel to Abilene or other Bank Regions for training is required.*** **Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation.** The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.