Retail Banker: Elevate Customer Experience & Growth

Woodforest National Bank; Nitro (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Banker in Nitro, West Virginia. You will engage customers, promote bank products, handle transactions, and support branch operations to ensure a smooth customer experience.

Candidates should have 3+ years of sales or customer service experience or an equivalent education mix. A positive, engaging demeanor is essential, with in-store banking experience preferred.

Qualifications

• 3 years of relevant sales and/or customer service experience; transferrable skills.
• Associate’s degree and 1 year of relevant experience; or a Bachelor’s degree.
• Previous in-store banking experience is preferred.
• Must be positive and engaging.
• High School Diploma or equivalent required.

Responsibilities

• Achieving individual sales by identifying, marketing, and recommending bank products and services.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and ATM maintenance.
• Addressing customer inquiries with problem-solving skills in line with Woodforest Experience.

Skills

Sales experience

Customer service

Positive attitude

Education

High School Diploma

Associate degree

Bachelor's degree

Job description

Woodforest National Bank is seeking a Retail Banker in Nitro, West Virginia. You will engage customers, promote bank products, handle transactions, and support branch operations to ensure a smooth customer experience.

Candidates should have 3+ years of sales or customer service experience or an equivalent education mix. A positive, engaging demeanor is essential, with in-store banking experience preferred.