Retail Banker: Relationship-Driven Banking Expert

Woodforest National Bank; Logan (WV); On-site; USD 36,000 - 52,000; Full time

Job summary

Woodforest National Bank in West Virginia is seeking a Retail Banker to greet customers, engage in needs-based conversations, and promote banking products and services. You will receive training to enhance the customer experience and develop a solid foundation for career advancement within the bank.

The role involves processing transactions, opening accounts, and handling branch duties while delivering Woodforest's customer-first service.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• Or an Associate’s degree and 1 year of relevant and transferrable experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.
• High School Diploma or equivalent required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns.

Skills

Sales experience

Customer service

Education

High School Diploma or equivalent

Associate's degree

Bachelor's degree

Job description

Woodforest National Bank in West Virginia is seeking a Retail Banker to greet customers, engage in needs-based conversations, and promote banking products and services. You will receive training to enhance the customer experience and develop a solid foundation for career advancement within the bank.

The role involves processing transactions, opening accounts, and handling branch duties while delivering Woodforest's customer-first service.