Retail Banker — Customer‑Focused, Employee‑Owned

Woodforest National Bank; Macedonia (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Banker in Ohio-Macedonia (OH - Macedonia Walmart) to engage customers, open accounts, and process transactions. You will contribute to sales by recommending bank products and services that meet customer needs and participate in branch servicing duties.

The role emphasizes positive, engaging service and opportunities for advancement through training and hands-on experience in a nationally recognized, employee-owned bank.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales & Customer Service

Education

High School Diploma

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Retail Banker in Ohio-Macedonia (OH - Macedonia Walmart) to engage customers, open accounts, and process transactions. You will contribute to sales by recommending bank products and services that meet customer needs and participate in branch servicing duties.

The role emphasizes positive, engaging service and opportunities for advancement through training and hands-on experience in a nationally recognized, employee-owned bank.