Retail Banker: Customer-First Sales & Service

Talentify; Milford (CT); On-site; USD 36,000 - 42,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Banker to engage customers, process transactions, open accounts, and support branch operations in Milford, CT. You will build relationships, promote suitable banking products, and provide excellent service as part of a broad career path within a large, employee-owned bank.

The role emphasizes customer interaction, sales effectiveness, and accuracy in handling cash and accounts, with training designed to advance your knowledge and career opportunities

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

Engaging personality

Education

High School Diploma or equivalent

Associate degree preferred

Job description

Woodforest National Bank is seeking a Retail Banker to engage customers, process transactions, open accounts, and support branch operations in Milford, CT. You will build relationships, promote suitable banking products, and provide excellent service as part of a broad career path within a large, employee-owned bank.

The role emphasizes customer interaction, sales effectiveness, and accuracy in handling cash and accounts, with training designed to advance your knowledge and career opportunities