Retail Banker

Falcon National; Minnesota; Presencial; USD 25 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company Sponsored Life Insurance

Short-Term Disability

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

Limited Flexible Spending Account (FSA

Dependent Care FSA

Paid Holidays and PTO

401k with company match

Voluntary Life Insurance

Long-Term Disability

Employee Assistance Program

Supplemental Benefit Options

Resumo da oferta

Falcon National Bank is seeking a Retail Banker to join the Foley location. The role focuses on delivering an exceptional in-branch customer experience by fulfilling sales, service, and transactional needs while building long-term relationships.

You will engage customers, provide insights and recommendations, and support digital channel capabilities. The position requires the ability to work from the Foley branch and maintain knowledge of all products and services.

Qualificações

• Typing speed and accuracy for data entry.
• Proficiency with Microsoft Office and bank software.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication; able to work independently or in a team.

Responsabilidades

• Provide friendly, helpful service to build lasting relationships.
• Target new growth opportunities to expand business.
• Collaborate with branches and departments to ensure effective teamwork.
• Deliver prompt, courteous service to customers and colleagues.
• Maintain knowledge of products and services to meet customer needs.
• Process transactions accurately and in line with policies and regulatory requirements.
• Perform teller duties as described in the Teller role.
• Prepare onboarding follow-up letters and emails.
• Assist customers with account problems and research.

Conhecimentos

Typing speed

Microsoft Office

Analytical skills

Attention to detail

Verbal and written communication

Independent and team work

Formação académica

High school diploma or equivalent

Ferramentas

Bank software

Data entry systems

Descrição da oferta de emprego

At Falcon National Bank, we are passionate about helping our customers and the communities where we live and work. This is accomplished by finding talented individuals who share in our Mission of building life-long relationships, our Vision of growth and success, and our Values of high integrity and reliable execution. Falcon National Bank is currently looking for a Retail Banker to join our Foley location.

What’s In It For You?

We’re proud to offer a variety of benefits to support the health and well-being of our full-time employees, including:

• Company Sponsored Life Insurance and Short-Term Disability
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA), Limited Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA) options.
• Paid Company Holidays and Paid Time Off (PTO)
• 401k Retirement Plan with Company Match
• Voluntary Life Insurance and Long-Term Disability
• Employee Assistance Program (EAP)
• Supplemental Benefit Options

Job Overview

The Retail Banker is responsible for delivering an exceptional in-branch customer experience by fulfilling the customer’s sales, service, and transactional needs. This role is critical to engaging with customers, building long-term relationships, and creating loyalty by providing insight, advice, and recommendations based on their banking needs. The Retail Banker implements strategies to retain and deepen current customer relationships, establishes new relationships, builds customer confidence with digital channel capabilities, provides account servicing and maintenance, assists with problem resolution, and processes transactions accurately and efficiently.

Position Duties and Responsibilities

• Provides friendly, helpful service that provides lasting relationships
• Help expand business by targeting new growth opportunities.
• Work cooperatively with others to ensure effective working relationships between departments and branches.
• Provide prompt, friendly, and courteous service to all customers and team members.
• Maintain well-developed knowledge of all products and services to understand and fulfill customer needs.
• Execute all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements.
• Perform all teller-related duties as described in the Teller job description.
• Prepare follow-up letters and emails in accordance with the Onboarding process.
• Assist customers with account problems, reconciliation, and research.
• Ability to work from any location (as assigned).
• Performs quality check work on account documentation.
• Other duties as required by management.

Required Skills

• Ability to keyboard and enter numerical data with speed and accuracy.
• Proficient with Microsoft products and Bank software products.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to work independently and within a team environment.
• Flexible, self-motivated.
• Ability to multitask and prioritize as needed.
• Exceptional interpersonal and customer service skills.

Minimum Qualifications

• High school diploma or equivalent.
• Satisfactory completion of pre-employment screening.
• One year of previous experience interacting with the public or serving customers

Pay Range: $18.00-$22.00/hour.

Starting pay is determined based on several factors, which can include the candidate’s experience, qualifications, skills, and geographic area.

Falcon National Bank is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.