Retail Backroom & Customer Experience Specialist

The TJX Companies, Inc.; Netherlands (MO); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) contributions

Discounts on childcare

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a team-focused associate to enhance the customer experience at the Holland MI Sierra Store. You’ll engage customers, promote loyalty programs, and help maintain a clean, organized sales floor while supporting store operations.

The role requires adaptability, strong communication, and the ability to handle multiple tasks in a fast-paced environment. Applicants should have retail experience and a flexible schedule; the position offers a starting pay range with

Qualifications

• Excellent customer service skills and the ability to engage with customers.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail setting.
• Ability to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors; team oriented.
• Retail customer experience is preferred.

Responsibilities

• Deliver a highly satisfied customer experience in-store.
• Engage with customers and promote credit and loyalty programs.
• Accurately process purchases, returns, and count change per SOP.
• Maintain store cleanliness and merchandising standards.
• Support store operations and participate in safety and loss prevention.
• Assist in crossing trained areas to support business needs.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Physical stamina

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a team-focused associate to enhance the customer experience at the Holland MI Sierra Store. You’ll engage customers, promote loyalty programs, and help maintain a clean, organized sales floor while supporting store operations.

The role requires adaptability, strong communication, and the ability to handle multiple tasks in a fast-paced environment. Applicants should have retail experience and a flexible schedule; the position offers a starting pay range with