Retail Backroom & Customer Experience Specialist

The TJX Companies, Inc.; Lexington (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Training and development support

Health, dental, vision benefits

Job summary

The TJX Companies, Inc. is hiring at our Lexington, KY location to deliver an exceptional customer experience in a fast-paced retail environment. You will engage with customers, process transactions accurately, and support store operations across departments as needed.

We value communication, organization, and teamwork, and offer a range of eligibility benefits. This role is based in-store, with a flexible schedule to meet business needs and opportunities for career development within TJX’s

Qualifications

• Excellent customer service skills and ability to engage with diverse customers.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changing directions.
• Capable of lifting heavy objects with or without accommodations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Cross-train to support multiple store areas as needed.
• Promote credit and loyalty programs to customers.
• Accurately ring purchases and returns and handle cash according to procedures.
• Participate in store recovery, safety, and loss prevention efforts.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Physical stamina

Job description

The TJX Companies, Inc. is hiring at our Lexington, KY location to deliver an exceptional customer experience in a fast-paced retail environment. You will engage with customers, process transactions accurately, and support store operations across departments as needed.

We value communication, organization, and teamwork, and offer a range of eligibility benefits. This role is based in-store, with a flexible schedule to meet business needs and opportunities for career development within TJX’s