Retail Backroom & Customer Experience Specialist

The TJX Companies, Inc.; Holland (MI); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan details available

Health insurance eligibility

Job summary

The TJX Companies, Inc. is hiring at their Holland, MI location to deliver outstanding customer experiences across our off-price family of stores including Sierra.

You will join a dynamic team that values diversity, collaboration, and development while adhering to store policies and maintaining a clean, organized sales floor. Ideal candidates demonstrate strong communication, organization, and multitasking abilities, with flexible availability to meet business needs.

Qualifications

• Proven customer service experience preferred.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changes in direction.

Responsibilities

• Deliver highly satisfactory customer experiences and engage with customers.
• Ring up and process purchases according to procedures.
• Promote credit and loyalty programs and maintain store standards.
• Assist in merchandising and stocking to maintain readiness of the sales floor.
• Support safety and loss prevention initiatives and complete other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Job description

The TJX Companies, Inc. is hiring at their Holland, MI location to deliver outstanding customer experiences across our off-price family of stores including Sierra.

You will join a dynamic team that values diversity, collaboration, and development while adhering to store policies and maintaining a clean, organized sales floor. Ideal candidates demonstrate strong communication, organization, and multitasking abilities, with flexible availability to meet business needs.