Retail Backroom & Customer Experience Pro

The TJX Companies, Inc.; Rehoboth Beach (DE); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in Rehoboth Beach, DE. This role emphasizes delivering a highly satisfying customer experience across all customer interactions while maintaining a clean, organized store environment.

You may be cross-trained in multiple store areas to support business needs. Responsibilities include handling transactions, promoting credit and loyalty programs, upholding merchandising standards, and assisting in store recovery.

Qualifications

• Excellent customer service skills are required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction or unexpected situations.

Responsibilities

• Models established customer experience practices with internal and external customers.
• Rings customer purchases/returns and handles cash according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for sales floor.
• Participates in store recovery and cleanliness throughout the day.
• Supports safety and loss prevention initiatives.

Skills

Customer service

Job description

The TJX Companies, Inc. is hiring at HomeGoods in Rehoboth Beach, DE. This role emphasizes delivering a highly satisfying customer experience across all customer interactions while maintaining a clean, organized store environment.

You may be cross-trained in multiple store areas to support business needs. Responsibilities include handling transactions, promoting credit and loyalty programs, upholding merchandising standards, and assisting in store recovery.