Retail Backroom Associate: Customer Focus & Merchandising

The TJX Companies, Inc.; Ann Arbor (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Job summary

The TJX Companies, Inc. is seeking a customer-focused associate to join our team in Ann Arbor, MI. You will help deliver an exceptional shopping experience by engaging with customers, processing transactions, and maintaining a welcoming store environment.

This role requires strong communication, the ability to multitask, and a willingness to support various store operations, including merchandising and safety protocols. Join a Fortune 100 off-price retailer committed to development and teamwork.

Qualifications

• Excellent customer service skills and a positive attitude.
• Ability to adapt to changing priorities and schedules.
• Clear communication with customers and teammates.
• Capable of handling multiple tasks efficiently.
• Attention to detail in all transactions and store operations.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store.
• Ring up purchases, process returns, and handle transactions accurately.
• Promote credit and loyalty programs as part of the sales process.
• Maintain merchandising standards and assist with receiving and stocking.
• Support store recovery, safety, and loss prevention initiatives.
• Perform other duties as assigned to support business needs.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. is seeking a customer-focused associate to join our team in Ann Arbor, MI. You will help deliver an exceptional shopping experience by engaging with customers, processing transactions, and maintaining a welcoming store environment.

This role requires strong communication, the ability to multitask, and a willingness to support various store operations, including merchandising and safety protocols. Join a Fortune 100 off-price retailer committed to development and teamwork.