Retail B2B Fulfillment Leader

Biovation Labs; Salt Lake City (UT); On-site; USD 20,000 - 23,000; Full time

Job summary

Biovation Labs in Salt Lake City, UT is seeking a knowledgeable leader to oversee daily retail fulfillment operations. You will coordinate labor, ensure accurate order processing, and guarantee timely shipments in line with vendor and contract requirements.

The role emphasizes staffing forecasting, equipment and inventory readiness, and developing the team through training and clear communication while upholding safety, audits, and SOP updates to drive continuous improvement.

Qualifications

• Strong communication skills, verbal and written.
• Solid leadership capabilities.
• Knowledge of shipping and transportation industries (USPS/UPS/FedEx).
• Ability to drive cross-organizational initiatives.
• Proficient in Excel and PC-based reports.
• Analytical, problem-solving, and multitasking in fast-paced environments.

Responsibilities

• Supports labor coordination with Retail Operations Manager and other business units when the retail team has capacity.
• Set the proper example and positive tone for the operation and ensure optimal effectiveness and efficiency.
• Works with Retail B2B Lead to ensure all orders are processed timely and shipments comply with vendor guidelines.
• Consult and interface with internal and external teams to meet partner expectations.
• Review and analyze workflow of scheduled shipments, remove obstacles, and pursue continuous improvements.
• Review daily fulfillment orders and forecasts ahead of time, determine staffing needs, and assign staffing.
• Ensure equipment and resources are clean and ready to meet schedule demands.
• Supervise the team’s performance and provide direction and support.
• Review SOPs to ensure consistency in operations.
• Coordinate with departments to ensure efficient inventory flow in and out of fulfillment.
• Assist in hiring, training, and developing employees.
• SafetyCompliance: implement and enforce safety procedures, conduct audits, and address hazards.
• Ensure inventory/storage areas are clean and maintained.

Skills

Strong communication

Solid leadership

Microsoft Excel

Shipping & transportation knowledge

Analytical & problem-solving

Multitasking

Tools

Microsoft Excel

Job description

Biovation Labs in Salt Lake City, UT is seeking a knowledgeable leader to oversee daily retail fulfillment operations. You will coordinate labor, ensure accurate order processing, and guarantee timely shipments in line with vendor and contract requirements.

The role emphasizes staffing forecasting, equipment and inventory readiness, and developing the team through training and clear communication while upholding safety, audits, and SOP updates to drive continuous improvement.