Retail Attendant

Suntex Marinas; Fort Myers Beach (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Suntex Marinas in Fort Myers Beach, Florida, is hiring a Retail Attendant to manage retail operations with a strong emphasis on customer satisfaction. The Retail Attendant is tasked with greeting customers, handling transactions, and ensuring an exceptional boating experience. This role requires excellent communication and customer service skills, as well as a flexible schedule to accommodate shifts during peak seasons. The position offers a dynamic work environment in the marina setting and requires individuals who can perform under pressure.

Qualifications

• Must have effective communication and time-management skills.
• General accounting knowledge and a basic understanding of financial statements.

Responsibilities

• Receive money for purchases and calculate customers' change.
• Provide high-level customer and guest services, expediting requests from vessels.
• Greet customers courteously and sell merchandise.

Skills

Excellent customer service skills

Highly effective communication skills

Time-management skills

General accounting knowledge

Job description

Job Title

Retail Attendant

Department

Front Office / Store

Reports To

Retail Manager / General Manager

Position Purpose

The Retail Attendant is responsible for executing retail operations at the marina with a strong focus on customer satisfaction. The primary responsibility is to ensure each customer has an exceptional boating experience, addressing their needs with professionalism. The Retail Attendant projects a professional company image through all types of interaction. Given the fast‑paced nature of the marina environment, the Retail Attendant should be able to work effectively under pressure while maintaining a positive demeanor.

Duties and Responsibilities

• Receive money for purchases and calculate customers change; may have to operate cash register depending on the marina.
• Provide the highest level of customer and guest services, expedites any and all requests from vessels.
• Greet customers courteously and sell merchandise to them.

Education and Experience

• Excellent customer service skills.
• Must have highly effective communication skills and time‑management skills.
• General accounting knowledge and basic understanding of financial statements.

Working Conditions and Physical Requirements

• Must be able to independently lift, carry, push, and pull up to fifteen (15) pounds.
• Must be able to swim or be willing to wear a personal flotation device in instances of emergency.
• Must have a flexible schedule to include working weekends and holidays during busy season.

EEO Statement

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.