Guest Services Attendant

Suntex-Marina-Investors,-LLC; Mount Pleasant (SC); On-site; USD 26,000 - 36,000; Full time

Job summary

Suntex Marinas is seeking a Full Time Guest Services Attendant at Charleston Harbor Marina in Mount Pleasant, SC. This Front Office/Store position emphasizes welcoming guests, delivering top-tier service, and maintaining safety and professionalism in a busy marina setting.

The role requires strong communication, teamwork, and the ability to handle multiple requests in a fast-paced environment, including weekend and holiday hours as needed.

Qualifications

• Must have a positive attitude
• Excellent communication skills and time management
• Strong ability to develop partnerships with internal clients/others

Responsibilities

• Greet guests and create a welcoming environment
• Provide the highest level of customer and guest services; expedites requests
• Answer telephone calls and relay messages promptly
• Maintain professional relationships with agencies, contractors, vendors, and customers

Skills

Customer service

Communication

Time management

Teamwork

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Charleston Harbor Marina, Mount Pleasant, SC, US

JOB Posting

DEPARTMENT: Front Office/Store

REPORTS TO: General Manager

POSITIONPURPOSE:

TheGuestServicesAttendantisresponsibleforcarryingoutoperationsforthemarina and/orrestaurant.TheGuestServices Attendant’s primary responsibility is the customer. They are responsible for providing a safe environment for our guests and ensuring all serviceneeds are met. The Guest Services Attendant projects a professional company image through all typesof interaction.As this is a fast-paced environment, must be able to work underpressure.

DUTIESAND RESPONSIBILITIES:

• To greet and create an environment where the guests will be welcomed in an appropriate manner
• Providesthehighestlevelofcustomerandguestservices,expeditesanyandallrequestsfrom clients,guestsand members.
• To answer all the telephone calls and convey the messages correctly and promptly to the appropriate persons
• Maintain a professional relationship with all agencies, contractors, vendors, and customers

EDUCATIONAND EXPERIENCE:

• Must have a positive attitude
• Must have highly effective communication skills and time management skills
• Strong ability to develop partnerships with internal clients/others

WORKINGCONDITIONS/PHYSICAL REQUIREMENTS:

• Mustbeabletoindependently lift,carry, push,andpulluptothirty(30)pounds
• Mustbeable toswimorbewilling towearapersonal flotationdeviceininstancesof emergency
• Mustbeabletoperformsimplegrasping,finemanipulation,andrepetitivehand&armmovementsfrequently,and squeezing & overhead reaching occasionally
• Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.